Volunteer Management

Volunteers are the backbone of every rugby club. From coaches and managers to BBQ coordinators and presidents, your club’s ability to recruit, retain, and support volunteers directly impacts your performance, participation, and culture.

Rugby Australia is commited to supporting our rugby clubs by creating a Club Volunteer Framework designed to recruit, retain, and recognise the people who make your club run. The Club Volunteer Framework is built around four actions that form a complete volunteer lifecycle — from first contact to long-term retention.

Pillars of Volunteer Framework

Engage Pillar Image
Educate Pillar
Empower Pillar
Embrace Pillar
For Club Administrators & Volunteers

Volunteer Management Plan for Clubs - A strong volunteer management plan helps your club operate consistently, reduce burnout, and ensure a great experience for everyone involved. Below are handy resources to assist you develop a volunteer action plan.

Key Resources

RugbySA Volunteer Ollie Ralston

Engage

Greenies Grommets

Educate

Induction

Empower

Dalby Case Study Thumbnail

Embrace

Barry Te Hiko - Volunteer

The game is nothing without our volunteers!

Register your interest and be connected with your local community rugby club

RWC 1

Volunteer at the Rugby World Cup 2027


National Volunteer Action Plan

Rugby Australia, in collaboration with our member unions, is proud to launch the National Volunteer Action Plan 2026–2029.

Volunteers are the heart and soul of grassroots rugby, driving the community game in clubs across the country. This plan sets out a clear pathway to promote, empower, align and unify volunteering - creating the right environment, training and support for those who give their time to the game.

With major events on the horizon, including the 2027 and 2029 Rugby World Cups, this initiative ensures clubs are equipped with a strong, sustainable volunteer base for the future.

This is the opportunity to build a lasting legacy for Rugby in Australia.


Case Study: The Pink Ladies, Pacific Youth Festival - Volunteer Recognition
Case Study: Rockingham Rugby Club - Volunteer Recruitment
Importance of Succession Planning
Case Study: Merewether Carlton Rugby Club
Case Study: Wahroonga Juniors Rugby Club
Template: Match Day Checklists
Strategies to Recognise & Reward Volunteers
Managing Volunteers